Receptionist
Conversations that get things done.
Handle messaging, qualify inquiries, collect details, support sales, and help customers book. Set your rules and hand the conversation to a person when needed.
Explore ReceptionistOmnichannel customer service and sales
The complete AI platform for customer service and sales.
Answer inquiries, qualify leads, book appointments, support orders, and follow up across messaging and voice. Bring your customer records, team tools, and Google review replies together, with your business in control.
Free to get started
Meta Business
PartnersTikTok
Marketing
Partner
PartnersTikTok
Marketing
Partner
Channels and integrations
WhatsAppChannel: Connect your WhatsApp Business conversations and supported WhatsApp calling workflows.InstagramChannel: Handle Instagram direct messages, story replies and supported comment follow-ups.MessengerChannel: Bring messages from your Facebook Page into the shared inbox.TelegramChannel: Handle customer messages through your connected Telegram bot.EmailChannel: Manage connected customer email enquiries and conversation threads.Website chatChannel: Add Entagl’s customer chat widget to your own website.APIChannel: Send customer messages programmatically and receive the AI’s responses.PhoneChannel: Configure incoming and outgoing telephone calls with Coordinator.TikTokChannel: Connect TikTok business messaging when your account has the required access.HubSpotIntegration: Sync customer details and supported conversation updates with HubSpot CRM.TrendyolIntegration: Connect marketplace listings, orders and public product questions.ShopifyIntegration: Connect store products, stock and order information to customer conversations.CalendarIntegration: Connect supported Google, Outlook or iCloud calendars to your booking workflow.Meta AdsIntegration: Connect Meta ad accounts for analysis, recommendations and approved actions through Ads Co-Pilot.Outgoing webhooksIntegration: Send configured event notifications to your own systems.Custom integrationsIntegration: Connect other business tools through the API and webhooks. Discuss custom integration requirements with the Entagl team.
Win customers. Serve them. Keep them coming back.
From the first question to the next conversation, give your AI the information and actions it needs. Your team can step in wherever judgment matters.
Start the conversation
Answer a product question, a late-night message, or an incoming call using your business knowledge.
A useful answer, in the customer’s language.Get the right details
Qualify the request. Collect answers in chat, send a structured form, or request photos through a private upload page.
The information you need, connected to the customer.Take the next step
Offer a booking, help with a purchase, answer an order question, or bring in a teammate.
A saved appointment, customer update, or clear handover.Keep the relationship moving
Configure reminders and follow-ups. Keep customer records useful and manage Google review replies with your own approval rules.
Support that continues beyond the first reply.
A capable team across messages and calls.
Start with the work you need covered. Each product connects to your business setup, with its own plan and available actions.
Coordinator
Voice AI that keeps up with your customers.
Answer phone and WhatsApp calls, follow up, and help customers book. Coming next: callers can interrupt, correct a detail, and keep talking while the AI checks what they need.
Explore CoordinatorHear a conversation that keeps up.
A customer changes their plans. The AI finds a time that works. Choose a language and hear a recorded preview of our upcoming voice experience.
CoordinatorCustomer + AI · launch preview
0:00—:—
AI-generated customer, example appointment data. This recorded demonstration does not make a real booking.
Read the conversation
Customer: Hi there. Could I book a consultation for tomorrow morning?
AI assistant: Sure thing. Tomorrow morning I can do 9 or 10:30. Which one works better for you?
Customer: Uh, actually, sorry, I just realized my morning's booked. Do you have anything tomorrow afternoon instead? I need to leave before 4 though.
AI assistant: Got it. Tomorrow afternoon I've got 2:30 or 4. If you need to leave before 4, the 2:30 would be perfect. It's a half-hour consult, so you'd be all set well before then.
Customer: 2:30 sounds great. Let's do that.
AI assistant: Awesome. I'll take care of that. You're all set. I've requested tomorrow at 2:30 and the team will confirm it for you.
Change your mind. Keep the conversation.
Callers can interrupt, correct a detail, or add something while the AI is speaking. It listens and adjusts to the new request.
Keep talking while it checks.
Add a preference while the AI checks available options. The conversation continues, and it brings back the result when ready.
AI conversation controls
Your rules. Even when the conversation changes.
Customers send several messages, correct themselves, or ask for a person. Configure how the AI responds and keep your team in charge.
Explore the product- Group rapid messages before replying.
- Choose which inquiries to answer, ignore, or hand over.
- Control response style, conversation limits, and follow-ups.
- Pause the AI and continue the conversation yourself.
Shared team inbox
Everything your team needs inside the conversation.
Read a conversation in your language. Review an AI draft before you send it. Add a note, request a form, or create an appointment without losing the customer’s context.
Explore the productTranslate the conversation
Review and rewrite a reply
Add notes and assign a teammate
Send forms and private upload links
Create an appointment
Customer history you can work with.
A built-in CRM connects conversations, contact details, notes, appointments, and orders. Use customer lists and sales boards, manage stages, and let the AI collect the fields you enable.
Built-in customer CRMFrom a new inquiry to a customer your team understands.Cross-channel conversationsKeep useful customer information close to the conversation.Conversational intake and formsThe right questions, in the right format.Secure file uploadsReceive the files you need, with clear owner controls.Bookings from conversationsAn appointment connected to the person who requested it.Voice AI controlsHear the conversation. Check the outcome.
Reputation Manager
Your Google reviews deserve an answer, too.
Reputation Manager drafts replies in your business’s voice. Choose which reviews may be answered automatically and which need your approval, with attention for sensitive feedback.
Explore the product- Connect your Google Business Profile
- Choose your reply and approval rules
- Review drafts and publication status
Reviewed on G2
Don't take our word for it.
Entagl Has Become a Core Part of Our Day-to-Day Operations
“Right now, I probably spend only around 10–15 minutes a day checking things, fixing small issues, or improving the agent. After that, it handles most of the work by itself.”Entagl Feels Like a True AI-Powered Front Desk
“It feels like a true AI-powered front desk, not just another chatbot. It answers customer questions across multiple channels, manages bookings and follow-ups, supports both text and voice interactions, and runs 24/7.”Simple, Powerful Control for Social Media and Website Support
“It does exactly what our business needs, with a lot of control and real simplicity—no agency required and no fancy drag-and-drop. I just tell it what I want, and it does it.”A 360 Tool That Boosted Our Revenue with Instant Replies
“It actually increased our revenue to 15% as we can reply instantly to our customers.”Reviews are collected and hosted on G2, where some are marked as incentivized. Results described are individual and not a guarantee. Read them on G2
Set the job. Review the work. Go live.
- Let Entagl learn from your website and business information.
- Review its knowledge, instructions, and permitted actions.
- Connect the channels you use and test real customer scenarios.
- Enable the products you need and keep improving from your inbox.
Clear products. Clear allowances.
Each product has its own plan and included usage. Compare the product name, monthly allowance, extra usage, and optional add-ons before you choose.
Explore the productControl includes your data.
Understand how your information is used, who can access it, and the choices you have for private uploads, retention, and AI processing.
Explore the productMore ways to grow when you are ready.
Create content with Studio, review advertising recommendations with Ads Co-Pilot, and extend the platform around the work your business needs.
Your questions, answered
What is Entagl?
Entagl is an omnichannel AI customer service and sales platform. It combines messaging and voice products with a shared inbox, built-in CRM, customer intake, bookings, private file collection, and Google review management. Products and channel capabilities depend on your setup and plan.
Can my team work alongside the AI?
Yes. Your team can take over a conversation, translate it for reading, review a draft, add internal notes, assign a teammate, send forms, and create appointments. You decide which actions your AI may take.
Which channels does it support?
Entagl connects messaging channels including WhatsApp, Instagram, Facebook Messenger, Telegram, website chat, email, and API, with phone and WhatsApp calling through Coordinator. TikTok availability and individual messaging, media, and calling features depend on the connected channel. Check the integrations and product pages for your setup.
Does Entagl include a CRM?
Entagl has a built-in customer database with contact profiles, custom fields, tags, assignments, sales stages, and conversation history. You can also connect supported external systems. Check the relevant plan for the actions and products you need.
Can I use forms and private uploads during a chat?
Yes. Structured forms appear inside website chat, while hosted form links can be sent on other supported messaging channels. Secure file upload links collect supported files privately and connect them to the conversation. You control retention and whether the AI may analyze them.
Are calls and Google reviews included in the same product?
Coordinator and Reputation Manager are separate products with their own plans and usage. They work within the Entagl platform. Receptionist pricing is separate from Comments Automation add-on pricing.
See the whole customer journey working for your business.
Bring your channels, your questions, and the jobs you want covered. See how the AI and your team work together.