Hi, I'm Maya.

I create and manage the AI employees who answer your customers

Your AI employees answer your customers on Instagram, TikTok, WhatsApp, Facebook, email and your website chat, and Coordinator answers your phone. Tell me what you need. I add the right employee, choose where it works, and switch it on or off.

• Adds employees for bookings, sales, orders, support or common questions, with your own rules if you want
• Picks the channels each one answers on: WhatsApp, Instagram, Facebook, TikTok, Telegram, email or website chat
• Turns an employee on or off, or removes one you no longer need
• Sets up Coordinator for phone calls: the voice, the greeting, how long a call can last, and what to do when a caller asks for a person
• Turns incoming and outgoing calls on or off, and adds an AI call button to your website chat
• Answers Instagram and Facebook comments with AI, or sends your own reply or a DM when someone comments a keyword
• Lets you test a new employee with practice messages before any customer sees it

Good to know: Phone calls need a phone number, which you choose in the app.

I set up your business from your website

Send me your website link. I read it, fill in your business profile, add your services or products, and build your first AI employee. If you sell on Shopify, give me your store link and I'll bring in your catalog.

• Reads your site and looks your business up on the web
• Adds services and products from a menu or price list, up to 15 at a time
• Takes your menus, brochures and price lists as files or photos
• Names your assistant and lets you try it before any customer sees it
• Helps you connect your first channel and pick a plan

Text me on WhatsApp and run things from there

Save my number and talk to me in the chat app you already use all day. Text me, send a voice note, or send a photo of your new menu. You can even set up your whole business from WhatsApp.

• Text, voice notes, photos, PDFs, Word and PowerPoint files
• Short links that open one job on your phone: upload files, connect Instagram, Facebook or TikTok, test your assistant, pick a plan, invite your team
• Changes arrive as "Needs your OK" with Approve, Not now and Details buttons
• Bigger changes (campaigns, orders, team, billing, deleting things) open a review page instead
• Our WhatsApp chat also shows up in the app

Good to know: I answer in text, not voice notes, and calls to my number don't work yet.

I change how your AI employees talk and work

Tell me what to change in plain words. I find the right setting, show you the before and after, and change nothing until you approve.

• Name, tone, greeting and rules for what to say or avoid
• Which languages they answer in
• Working hours for each channel
• When to pass a chat to your team, and who gets the alert
• Automatic replies for set topics, and rules for spam
• Follow-ups to customers who stopped replying (on eligible plans)
• Earlier versions of their rules saved, so you can go back

I keep your prices, services and FAQs current

Your AI employees answer from your business info. When a price, a service or your hours change, tell me once. They use the new details on every channel.

• Services, prices and categories, products and FAQs
• Offers with an end date
• Opening hours, holidays and time off, including your country's public holidays
• Locations, phone numbers, emails and social links
• The details your AI collects from customers, like a name or a date
• Stock, vendors and invoices

I answer questions about your business

Ask the way you'd ask a manager. I look it up in your account and answer with the numbers, and a chart or table when that's clearer. I only show numbers I actually found.

• Bookings by day, service or status
• Orders and revenue recorded in Entagl, by channel
• New contacts, and how customers feel
• What customers ask about most, with real quotes
• Call outcomes and transcripts
• Which Meta ads started conversations
• Conversation reports on a schedule, daily to yearly (these use credits)

I handle bookings, orders and customer records

Book, move or cancel an appointment. Create an order, mark it paid or delivered, or add a note to a customer. I prepare it and you approve it.

• Find any customer, with their bookings, orders and notes
• Add or edit customers and notes
• Book, reschedule, confirm or cancel appointments
• Create orders and update payment or delivery
• Remind you or a teammate at a set time

Good to know: I don't reply to your customers myself. Your AI employees and your team do that.

I find out why your AI said something, and fix it

Show me a reply you didn't like. I read the conversation, find the rule or the info behind it, and suggest a fix. I can try the fix on test messages first. Nothing goes to a real customer.

• Searches your conversations for what went wrong
• Finds prices typed into the rules that should come from your price list
• Tries test messages on your assistant, including "what if we changed this"
• Starts from any reply you disliked in the inbox
• Tests each change before it goes live, if you keep that switch on

I look after your channels, website chat and team

I check which channels are connected and still working, give you the button to connect a new one, and switch AI replies on or off per channel. You finish the login on the channel's own screen.

• Channel status, including channels that went quiet
• Connect buttons for Instagram, Facebook, WhatsApp and TikTok, plus Telegram and email setup
• AI replies on or off for Instagram, Facebook and WhatsApp
• Website chat: colors, bubble, welcome message, and when it opens on desktop and phone
• Invite teammates, change their role or remove access
• Send events to your own systems, and custom actions on paid plans

I draft campaigns, reminders and call lists for your OK

Tell me who to reach and why. I show you who will get it and what it should cost, then prepare it. Campaigns, message templates, reminder messages and call lists always wait for your tap, even if you let me make other changes on my own.

• WhatsApp campaigns with an audience preview and a cost estimate
• WhatsApp message templates, written step by step and sent to Meta for approval
• Reminder messages before appointments
• Call scripts and lists of customers to call, if you use Coordinator
• Ad budgets and new ad drafts, if you use Ads Co-Pilot (new ads arrive paused)

I tell you what needs you today

Turn on the daily briefing and I'll send up to five things that need you, at the time you pick: a channel that disconnected, chats waiting for a person, replies customers disliked, credits running low.

• Daily briefing at 7, 8, 9, 10, 12 or 18:00, every day or weekdays only
• Urgent alerts when your AI keeps hitting errors or your credits will run out within a day
• Checks you ask for, repeated for up to 30 days
• Quiet hours, and a list of everything I'm keeping an eye on
• Arrives in the app, with a notification on your phone

I remember how you like things done

Tell me once that you want reports as a short list, or that Ahmet handles refunds, and I'll keep it in mind next time. You can see everything I remember, change it, or ask me to forget.

• Remembers your preferences from one chat to the next
• "What I remember": edit, mark as no longer true, see why, forget one thing or everything
• Each person on your team can turn off learning from their own chats
• I don't keep your customers' phone numbers or emails; customer details belong in their contact notes
• What I remember never changes what your AI employees tell customers

Talk to me instead of typing

Tap the microphone in the Entagl app and talk, the way you'd call a manager. You can cut in while I'm speaking. I use the same tools by voice, and I still show you a card before anything changes.

• Live voice on the web app and the iPhone and Android apps
• Pick the voice you like
• Up to 10 minutes per session, charged per minute in credits; you see the cost before you start