Everything you need to master Entagl

A guided AI chat builds your assistant for you — no forms, no tech skills needed.

Your daily snapshot of conversations, leads, and AI activity across every channel.

Every customer conversation from every channel, in one place.

Your complete customer database — every person who has ever messaged you.

Every appointment the AI has booked with a customer, in one view.

Never forget a follow-up — set reminders on appointments, contacts, and conversations.

Every order your AI has taken from customers across all channels.

Every product or SKU you stock, with quantities, prices, and low-stock alerts.

Group items into categories for cleaner reporting and faster search.

The suppliers you buy from, linked to items they provide.

Upload purchase invoices from suppliers and auto-update stock.

Set up low-stock alerts and reorder reminders so nothing runs out.

See what sold, what's stuck, and what to reorder at a glance.

Every stock adjustment, who made it, and when.

Defaults and behaviors for how inventory works in your workspace.

See every new feature and improvement we've shipped, in your language.

Auto-reply to public comments and DM commenters — with keyword automations, plus an AI Comments Agent for everything else.

Generate marketing images, videos, and captions with AI, ready to post.

Automatic WhatsApp reminders that ask customers to confirm their appointment — your AI handles the replies.

Send a marketing message to a group of customers, all at once.

Connect your Meta ad account and let Entagl watch it around the clock — adjusting budgets inside limits you set, and asking before it does anything bigger.

Answer every Google review in your own voice, with the risky ones held back for you.

Your in-app AI assistant — ask it to analyze data, update settings, or improve your agent, without leaving Entagl.

Manage your workspace by chatting with Claude — from anywhere.

Visually design how your AI guides customers through a conversation.

See how your AI handles a message, and change any part of it.

An AI that answers and makes phone calls — with the same personality, knowledge, and booking skills as your chat agent.

A private sandbox to chat with your AI before customers do.

What your AI introduces itself as in conversations.

Your agent replies in your customer's language automatically — set your preferences and a fallback.

The protective perimeter that keeps your AI agent safe, on-brand, and cost-controlled.

Tell the AI which kinds of messages to silently ignore or hand off to your team.

Instant template replies triggered by specific topics or keywords.

How long the AI stops replying after you answer manually.

Make sure your AI always gathers the details you need before it quotes, books, or hands over.

How long the system waits and groups fast-arriving messages before the AI replies.

Stops runaway conversations from eating your credits.

Whether the AI replies with one tidy message — or several conversational ones.

Quiet conversations close automatically and reopen the moment the customer writes again.

Show a 'seen' receipt and a typing indicator — only while your AI is actively handling a chat.

Decide what happens when a customer shares a phone number or asks to be called back.

Give customers a private page of your own for photos, documents and videos — instead of attaching them in a chat app.

Extra powers your AI can use — connect external systems and custom tools.

The long-form reference material your AI reads before answering.

Flag AI responses that were off — we use them to improve your agent automatically.

Files the AI can send to customers — menus, brochures, price lists, how-tos.

The basics about your business: name, address, website, social links.

Open and closed hours for your business and your AI.

Every service you offer, with price, duration, and description.

Every physical or digital product you sell, with pricing and descriptions.

Short Q&A pairs — what customers ask most and how you'd answer.

Questions and answers specific to individual services.

Questions and answers specific to individual products.

Promotions and discount codes your AI can share at the right moment.

Connect every place your customers message you — WhatsApp, Instagram, Telegram, TikTok, your website, and the email address they already write to.

Plug Entagl's AI agent into your own app — send messages in, get replies back via webhook or polling.

Let website visitors preview your treatments on their own photo — and turn every preview into a lead.

Let your AI answer the emails your customers already send you — no new address for them to learn.

Connect once so your AI can safely help with Shopify products, orders, and inventory.

Let your AI see the ad each customer clicked before they messaged you.

Weekly AI-generated reports on how your agent is performing.

How your website chat widget is performing.

See which conversations turn into bookings, orders, and sales.

Which ads actually drive customers to chat with you — and book.

Generate keys to call Entagl from your own systems.

How Entagl looks and behaves for you — theme, language, notifications, handover rules.

Choose what you get notified about, where it reaches you, and who else on your team gets alerted.

Track how many minutes of Coordinator and AI time you've used this month.

Let your assistant answer the customers it had to skip, as soon as it can again.

Your personal account: name, email, password, and how you sign in.

Invite teammates, assign roles, and manage who sees what.

Your plan, payment method, invoices, and usage overage.

Share Entagl with friends and earn credits.

Open a support ticket when you need help from the Entagl team.